Terms & Conditions
Terms & Conditions
Mommy Knows Best is a UK-based family-run business specialising in personalised gifts, stickers, wrapping paper and packaging supplies.
By placing an order through our website, you agree to the terms and conditions set out below.
If you have any questions, please contact us and we will be happy to help.
When you place an order, you will receive an order confirmation by email.
In the unlikely event that a product is unavailable or there is an issue with your order, we will contact you as soon as possible.
All prices and product availability are subject to change without notice.
Personalised & Customised Products
Many of our products are personalised or made to order.
Please check all spelling, dates, names and personalisation details carefully before placing your order.
We cannot accept responsibility for customer errors submitted during the ordering process.
If you would like a custom design or require something different from the options shown on our website, please contact us and we will do our best to help.
Current processing times can be found on our Delivery Information page.
Delivery estimates begin once your order has been dispatched.
Whilst we always aim to meet our stated processing times, delays may occasionally occur during busy periods or due to circumstances outside of our control.
For full details, please see our Delivery Information page.
Our Returns & Refunds policy can be viewed on our Returns & Refunds page.
Personalised and customised products are non-returnable unless they arrive damaged, faulty or incorrect.
Product Information
We make every effort to ensure product descriptions, photographs and specifications are accurate.
However, colours may vary slightly due to differences in screen settings, monitors and devices.
Minor variations may occur between images shown on the website and the finished product.
Copyright
All content on this website, including product designs, photographs, logos, graphics, text and images, remains the property of Mommy Knows Best unless otherwise stated.
Content may not be copied, reproduced, distributed or used without prior written permission.
Limitation of Liability
Our liability shall be limited to the value of the goods purchased.
We cannot be held responsible for delays caused by postal services, customs authorities, adverse weather conditions or other circumstances beyond our reasonable control.
For customer service enquiries, questions or complaints, please contact us via our Contact Us page or by email. Postal Address: David Peacock Close, Tipton, West Midlands,DY4 8GX
We aim to respond to all enquiries as quickly as possible.
Thank You
Thank you for supporting our family-run business. Every order is greatly appreciated and we are grateful for every customer who chooses to shop with us.
Terms & Conditions