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Delivery Information

We aim to dispatch all orders as quickly as possible whilst maintaining the high quality our customers expect.

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Processing Times

Our current processing times are:

Stickers
2-3 working days

Wrapping Paper
2-3 working days

Gift Items
Including notebooks, tote bags, jute bags, cushions, keepsake tins and other personalised gifts:
4-5 working days

Please note that processing times may be longer during particularly busy periods, including November and December. Any significant changes will be displayed on our website.

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Delivery Services

All orders are dispatched using Royal Mail Tracked 48 as standard.

Customers can upgrade to Royal Mail Tracked 24 at checkout for faster delivery.

Please note that delivery estimates begin once your order has been dispatched.

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Dispatch Days

Orders are processed and dispatched Monday to Friday, excluding Bank Holidays.

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Delivery Delays

While we always aim to dispatch orders within our stated processing times, occasional delays can occur with postal services that are outside of our control.

If you have any concerns about your order, please contact us and we will be happy to help.

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Contact Us

If you have any questions regarding your order or delivery times, please get in touch and we will do our best to assist you.

Questions?

If you have any questions about your order or delivery times, please get in touch. As a family-run business, we're always happy to help and will do our best to answer any questions you may have.