Frequently Asked Questions

We've answered some of our most commonly asked questions below. If you can't find the answer you're looking for, please feel free to get in touch.

Stickers and wrapping paper are usually dispatched within 2-3 working days.

Personalised gifts including notebooks, tote bags, jute bags, cushions and keepsake tins are usually dispatched within 4-5 working days.

Please allow additional time during busy periods, particularly November and December.

We dispatch all orders using Royal Mail Tracked 48 as standard. Customers can upgrade to Royal Mail Tracked 24 during checkout.

Yes! We offer a range of personalised gifts including notebooks, tote bags, jute bags, cushions, keepsake tins and more.

We are always happy to discuss custom requests. Please contact us and we will do our best to help.

Yes. We offer packaging supplies including thank you stickers, happy mail stickers and other products designed to help small businesses package their orders professionally.

Our stickers are printed on high-quality paper sticker stock. The ink used is waterproof, however the sticker material itself is not waterproof. For best results, we recommend using them on dry indoor packaging, envelopes and parcels.

Yes! We offer custom logo stickers for businesses and events. If you would like a quote or have specific requirements, please get in touch and we will be happy to help.

You can email your logo or artwork to [email protected] or upload it using the contact form on our website. Please include any relevant order details so we can match your artwork to your enquiry.

Yes. Shipping is combined automatically where possible when multiple items are purchased together.

Yes! We ship to customers worldwide. Delivery times will vary depending on the destination country.

Absolutely. Many customers send gifts directly to friends and family. Simply enter the recipient's delivery address during checkout.

Most of our products can be personalised or customised. If you would like something different from the options shown on the website, please get in touch. We may be able to create a custom version for you.